You may request the cancellation of your order before it has been shipped. Once an order has been dispatched, it cannot be canceled.
1.2 Cancellation Process
To cancel an order, please contact our customer support as soon as possible with your order details. If your order is eligible for cancellation, we will process it and issue a refund.
Refunds
2.1 Refund Eligibility
We aim to provide our customers with the highest quality products. If you are not satisfied with your purchase due to quality issues, please contact us within 2 days of receiving your order to initiate the refund process.
2.2 Refund Process
On verifying and upon approval of your refund request, we will process the refund within 30 days. Refunds will be issued to the original payment method used for the purchase.
2.3 Non-Refundable Items
Refunds are not available for perishable goods, such as our savory/namkeen products unless there are quality issues.
Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at [email protected].
